3. Property & Facility Management:
With the staggering boom in the real estate sector, investors have come to
build large portfolios of properties spread throughout the region with different
terms and conditions and under different usages. This has raised difficulties
for investors to follow up with all of these properties in terms of legal issues,
collection and others. In this area, Al Mazaya acts on behalf of the owners to
carry out different services such as legal registration, governmental follow up,
rental collection, contracting and others. In return, Al Mazaya charges a fee
as a percentage of the value of the property under management. This service
ensures investors that their properties are looked after with the utmost service
rendered.
Al Mazaya Property & Facility Management Department is reputable to provide
a safe, physical working environment through preventive, daily and emergency
maintenance, guarding and housekeeping services. Property & Facility management, a specialist in total project management,
plan, implement and manage the maintenance operations for facilities and renovates enduring facilities. Property & Facility
management is offering a customized service based on client’s needs with tactical recommendations and future facility
strategies. Its experience includes business management, information technology, real estate leasing, engineering and much
about the quality of life aspects in the work environment. Technical Services offered include supervising and following up
maintenance of Civil, Mechanical and Electrical works to sustain the operational conditions of the facility.
• Maintenance & Operation:
: Property & Facility Management will assure a proper operation and maintenance for the
facilities equipment and accessories by implementing and assigning a reputed operation and maintenance contractor.
• Security Services:
Property & Facility Management will provide the required security details for the projects and their
belongings, controlling the in and out movement of the people and vehicles on day-to-day basis, and reporting any kind
of accident or any abnormal action that may happen inside the facility.
• Guarding Services:
Property & Facility Management will provide the required security details for the projects and their
belongings, controlling the in and out movement of the people and vehicles on day-to-day basis, and reporting any kind
of accident or any abnormal action that may happen inside the facility.
• Cleaning Services:
Property & Facility Management will assure a high level of security through specialized safety and
security provider that have all the necessary infrastructure, resources, expertise and abilities to guard secure and insure
the protection of the facility individuals, property and assets in an entirely professional manner, meeting with the highest
international standards of security.
• Pest Control Services:
Property & Facility Management will provide, put in place and manage appropriate processes
and procedures that will provide an effective response to pest and vermin infestation, and, in the event of infestation,
provide put in place and manage appropriate professional pest control regimes.
• Call Center:
Al Mazaya Property & Facility management invested in the latest high-tech contact centers and call centers,
which are defined as places where consumers are served through the reception of a large volume of inquiries, or through
the calling out or transmission of sales, depending on the function of the contact center in question as both small and
large companies are realizing the benefits of having Call Centers. Typically, a call center has the ability to handle a
considerable volume of calls at the same time, to screen calls and forward those to someone qualified to handle them, and
to log calls.The Property & Facility management at Al Mazaya is expertise in offering a call center, equipped with the right
call center software with the following essential benefits that include: enhancing customer relation, improving efficiency,
2.7 |
AL MAZAYA SERVICES & SECTOR OF EXPERIENCE
Al-Mazaya Company Profile
| Al Mazaya Overview
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