Personal Information
Name
Firas Alragom
Nationality
Kuwaiti
Maritial Status
Married
Education
Arab Open University, Kuwait
September 2011 – Current
• Candidate for Bachelor of Science in Information Technology and Computing (in progress)
• GPA 3.80
• Northeastern University, Boston, MA, USA
January 1999 – July 2001
• Candidate for Bachelor of Science in Electrical Engineering (early withdrawal)
• GPA 3.134
• Gulf English School, Kuwait
June 1995
• International General Certificate of Secondary Education
• The European Council of International Schools student Award for International Understanding
Work Experience
Title: IT Administrator Manager
Department: IT
Al Mazaya Holding from 9/2/2014 up to date
F&S Holding Co., Kuwait
April 2010 – September 2013
IT Manager
• Assisted the Executive Management in the selection and deployment of business applications to cater to the group companies’
Finance, Sales, Purchasing and Logistics departments, and oversaw their deployment.
• Hired IT personnel in Kuwait and UAE offices to provide technical support to over 100 users across 7 offices.
• Established network and telephony infrastructure along with Internet data services.
• Oversaw the upgrade of Internet connectivity and computer hardware of offices in the UAE of an acquired company.
• Established procurement procedures related to IT hardware, software and services for group and subsidiary companies.
• Acquired and managed software licenses for all group companies.
• Defined IT budgets for the operations of subsidiary companies.
• Evaluated and deployed on-site and hosted application services for e-mail communication, business application backup, and file
collaboration.
08 |
CV’S OF PROFESSIONALS
Al-Mazaya Company Profile
| CV’s of Professionals
76
Other Qualifications
• An experienced IT professional in managing and coordinating a small team of IT professionals, managing in-house projects, evaluating,
selecting, implementing and maintaining IT services and business applications for corporate users and negotiating effectively with
vendors. Possesses a rich technical background spanning the deployment and maintenance of clients, multi-platform servers, and
network infrastructure in addition to various Internet related technologies and services.
• Experienced in Microsoft Dynamics AX ERP, Windows Server and client operating systems, Sun Solaris and various Linux operating
systems. Also experienced in IT network and security technologies including Cisco appliances, multi-vendor enterprise anti-virus and
backup solutions.
• Teamwork oriented, having worked with other department heads and executive management throughout the business lifecycle.
• Understands business needs and communicates IT technologies and solutions to business decision makers clearly.
• Quickly adapts to new technologies, extremely resourceful, and stays up to date on technical issues in order to acquire knowledge
and skills in new IT fields, technologies and products.
• Strong English writing and verbal skills and fluent in spoken Arabic.
New Horizons
,
Kuwait
September 2013
• Project Management Professional (10 days)
UAC, Kuwait
October 2011
• Strategic Planning and Budgeting (5 Days)
• IBM Certified Associate System Administrator – Lotus Notes and Domino 6/6.5
• Microsoft Certified Professional
