Remote Access, Kuwait
October 2008 – March 2010
Head of Technical Dept.
• Assisted upper management in the planning of company strategy.
• Managed a team of network technicians in the deployment and maintenance of long range outdoor and indoor wireless networks.
• Coordinated the training of field and support technicians.
• Coordinated with service partners the delivery and maintenance of outdoor wireless solutions to customers.
• Collaborated with technology partners in providing new solutions to customers.
International Leasing & Investment Co., Kuwait
March 2006 – September 2008
IT Services Supervisor
• Assisted IT manager in developing annual IT project plans, budgets and quarterly management reports.
• Performed as Technical Project Manager and IT Steering Committee member in evaluating, selecting, and overseeing the deployment
of a Leasing and Investment business application solution in addition to the support of the HR and Accounting systems.
• Evaluated IT solutions to determine suitable products for the company.
• Managed the purchases, renewals and maintenance of corporate software licenses.
• Supervised the performance of the in-house System Administrator and Software Developer.
• Assisted in the planning, deployment, and maintenance of the various IT services and solutions.
International Leasing & Investment Co., Kuwait
November 2004 – February 2006
Senior System Administrator
• Responsible for the study, evaluation and documentation of the company’s network infrastructure.
• Planned and implemented the restructuring of the network with installation of a new Cisco PIX firewall, Cisco switches, VPN
Concentrator and a Trend Micro enterprise anti-virus solution.
• Managed several Microsoft Windows 2000 and 2003, Exchange 2000, and SQL 2000 servers.
• Planned and executed hardware consolidation and migration of old servers running Microsoft Windows 2000 Server to newer IBM
xSeries rack mounted servers with Windows 2003 Server.
• Implemented an Exchange 2003 front-end back-end deployment, IBMTivoli Storage Manager backup system, and Windows Server
Update Services.
• Configured Wi-Fi (wireless LAN) network access points.
• Assisted junior system administrator/technical support technician in responding to technical support calls.
• Trained junior system administrator in system administration best practices.
Gulf Integrated Computer Services, Kuwait
June 2003 - October 2004
Technical Support Engineer
• Planned, coordinated, and implemented the shifting of the Public Authority of Industry from three locations to their new location in
South Surra which included approximately 500 PCs and related hardware, 10 Sun Microsystems Unix servers with network storage,
and 20 Intel based Microsoft Windows servers.
• Upgraded IBM Lotus Domino R5 mail and application servers to version 6.5 for the Ministry of Energy in two locations while
coordinating with the application vendor to ensure the continued operability and replication of application databases with servers
in the UK.
• Configured IBM Lotus Domino on Microsoft Windows 2000 servers for the Ministry of Energy as e-mail servers for approximately
100 users.
• Configured Cisco PIX firewall at the Ministry of Energy to allow accessibility to their IBM Lotus Domino servers.
• Installed and setup Sun Fire servers and Sun Blade workstations at the Ministry of Defense with Sun ONE Web Server, Sun ONE
Messaging Server, Sun ONE Directory Server, FTP server, and DNS server to provide network infrastructure services to the Ministry’s
approximately1000 user environment.
• Performed basic installation, configuration, and upgrades of Sun Fire servers and Sun Blade workstations.
• Provided on-site technical support, installations and upgrades for Sun Unix servers running Solaris 8 and 9 at various customer
sites such as Qualitynet, Wataniya Telecom, Kuwait Ericsson, Ministry of Defense, Ministry of Energy, Kuwait University College of
Engineering, and Kuwait University Center of Information Services.
Additional Experience : 2000 - 2002
• Kuwait Linux, Kuwait
: Support Technician and Web Designer responsible for the testing, installation and support of Red Hat and
Suse Linux enterprise server solutions. Redesigned the company website.
• Alshaya International Group, Kuwait:
Independent contractor for the network design and installation of Red Hat Linux file, print
and domain servers for use by Windows 2000 and Windows XP workstations.
• IslamWay.com, USA
: Remote SystemAdministrator (volunteer work) providing support for 50 team members. Installation of Apache
web server with PHP, e-mail server, ftp server, SSH2 server. Optimization and maintenance of MySQL database server and Apache
server to handle 50 – 60 GB of daily data transfers.
• Lucent
Technologies,
Cambridge,
MA,
USA
: NT Desktop Support Technician (internship) providing technical support for
approximately 500 users as part of a 10-person support team. Supporting and maintaining Windows NT and Linux application
servers.
• Gulfweb
International, Kuwait
: Software Developer Assistant (internship) testing in-house intranet software applications. Conducted
product demonstrations to potential clients.
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CV’S OF PROFESSIONALS
Al-Mazaya Company Profile
| CV’s of Professionals
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